About West Wren
West Wren is an online lighting store serving customers across the United States. We offer chandeliers, pendant lights, wall lights, and related lighting products for those looking to bring a considered finishing touch to their spaces.
Lighting is both functional and visual. Our aim is to make exploring your options straightforward, with clear store policies and practical information available before and after your purchase.
Lighting for Your Space
West Wren offers a range of lighting categories, including:
- Chandeliers
- Pendant lights
- Wall lights
- Related lighting products
Whether you are considering a statement fixture or a more subtle source of light, our selection gives you different lighting formats to explore according to your individual space and requirements.
A Clearer Shopping Experience
We believe important purchase information should be easy to understand.
West Wren provides free standard shipping within the United States, with an estimated delivery timeframe of 8–26 business days.
After shipment, tracking information is sent by email with a tracking link.
Return requests may be made within 30 days from delivery. Exchanges are available for eligible products, return shipping is free for approved returns and exchanges, and no restocking fee is charged.
Customer inquiries are answered within 48 business hours.
Complete terms are available in the applicable West Wren store policies.
Payments
All purchases are processed in United States Dollars (USD).
West Wren accepts:
- Shop Pay
- Apple Pay
- Google Pay
- PayPal Wallet
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Returns
Return requests may be submitted within 30 days from delivery.
To request a return, contact info@westwren.com before sending an item back. We will review the request and, if approved, provide the applicable return instructions.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Questions or Assistance
For questions about West Wren lighting products, an existing order, shipping, tracking, returns, exchanges, or refunds, contact us by email.
Response Time: Within 48 business hours
Contact & Business Information
Store Name: West Wren
Operating Address: 2816 235th Pl NE, Sammamish, WA 98074, United States
Contact Email: info@westwren.com
Operating Hours: 9:00 AM–7:00 PM (GMT-8)
The address above is West Wren’s Operating Address and is provided for business identification and transparency. It is not identified as a Return Address.
Please contact us and receive approved return instructions before sending any product back.