West Wren offers chandeliers, pendant lights, wall lights, and related lighting products for different spaces and lighting needs.

We recommend reviewing the product information provided on each product page before ordering to determine whether a particular fixture is suitable for your requirements.

Available product details are displayed on the applicable product page.

Because specifications may vary between lighting products, please review the information provided for the specific item you are considering before placing an order.

Yes. West Wren provides free standard shipping within the United States.

The overall estimated delivery timeframe is 8–26 business days.

This includes:

Handling Time: 1–6 business days
Transit Time: 7–20 business days

These are estimated timeframes and are not guaranteed delivery dates.

After shipment, West Wren will send you an email containing your tracking information and a tracking link.

Return requests may be submitted within 30 days from delivery.

Contact info@westwren.com before sending an item back. If your return is approved, we will provide the applicable return instructions and return destination.

Return shipping is free for approved returns and exchanges.

West Wren also charges no restocking fee.

Exchanges are available for eligible products.

To request an exchange, contact info@westwren.com. We will review your request and provide the applicable instructions if it is approved.

Orders may be canceled before shipment.

If you would like to request a cancellation, contact info@westwren.com as soon as possible. Once the order has shipped, it can no longer be canceled under this cancellation provision.

West Wren responds to customer inquiries within 48 business hours.

You can contact us at info@westwren.com for questions about products, orders, shipping, tracking, returns, exchanges, cancellations, or refunds.